Confidentiality

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Plouf! operates this store and this website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). Plouf! is a store powered by Shopify, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or communicate with us by any other means. In case of conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms of collection, use, and disclosure of your information as described in this Privacy Policy.

The personal information we collect or process

When we use the term "personal information," we refer to information that identifies you or can reasonably be related to you or another person. Personal information does not include information collected anonymously or made non-identifiable so that it does not identify you or can be reasonably related to you. We may collect or process the following categories of personal information, including deductions made from this personal information, depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card numbers, debit card numbers, and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.
  • Account Information including your username, password, security questions, preferences, and settings.
  • Transaction Information including the items you view, place in your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your past transactions.
  • Your communications with us including information you include in your communications with us, for example when you send an inquiry to customer service.
  • Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information including information about your interaction with the Services, such as how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

  • Provide, tailor, and improve the Services. We use your personal information to provide you with the Services, including to execute our contract with you, process your payments, process your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipments, facilitate any returns and exchanges, enable you to post review, and create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to tailor and improve the Services more relevantly.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, for example, to send you marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you online advertisements about products or services on the Services or other websites, including based on items you have previously purchased or added to your cart, as well as your other activities on the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or intervene in the event of fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or any other access identifiers with anyone.
  • Communicate with you. We use your personal information to provide you with customer service, respond to your requests, offer you efficient services, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery procedures, potential or ongoing litigation, or other contentious proceedings, as well as to enforce our terms or policies, or investigate potential violations thereof.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, providers, and other third parties who provide services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, processing, and shipping).
  • With business and marketing partners to provide you with marketing services and send you advertisements. For example, we use Shopify to support personalized advertising via third-party services, based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy review. Depending on your place of residence, you may have the right to request that we do not share information about you for the purpose of showing you targeted advertisements and marketing content based on your online activity with different merchants and websites. You can exercise your rights to object to these uses here
  • When you instruct us, make a request or otherwise consent to the disclosure of certain information to third parties, for example, to ship products to you or through your use of social media widgets or login integrations.
  • With our affiliates or more generally within our group of companies.
  • In the context of a business transaction such as a merger or bankruptcy filing, to comply with any applicable legal obligation (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve the Services. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in countries other than the one where you reside, to provide and improve the Services. Additionally, to protect, develop, and improve our business, we use certain enhanced features of Shopify that integrate data and information from your interactions with our Store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify's use of your personal information and the rights you have, you can consult the Shopify Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights related to your personal information here Shopify Privacy Portal Link.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend that you review their privacy and security policies as well as their other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of these third-party platforms without restriction on their use by us or a third party. The inclusion of these links does not imply any endorsement of the content of these platforms, or of their owners or operators, unless otherwise indicated on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information from children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details provided below to request its deletion. As of the effective date of this Privacy Policy, we are not aware that we "share" or "sell" (as defined by applicable law) personal information about individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send us may not be secure during its transmission. We recommend not using unsecured channels to communicate sensitive or confidential information to us.

The retention period for your personal information depends on various factors, such as the need to retain this information to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes, or enforce any other applicable contract or policy.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may deny your request within the limits allowed by law.

  • Right of Access/Right to Information. You may have the right to request access to the personal information we hold about you.
  • Right to Erasure. You may have the right to request the deletion of the personal information we hold about you.
  • Right to Rectification. You may have the right to request the correction of inaccurate personal information we hold about you.
  • Right to portability. You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, under certain circumstances and with certain exceptions.
  • Right to object to sale or sharing for targeted advertising purposes. Depending on your place of residence, you may have the right to object to the "sale" or "sharing" of your personal information or to object to the processing of your personal information for purposes considered as "targeted advertising," as defined by applicable privacy laws. You can exercise your rights to object to these uses here. Please note that if you access our website with the Global Privacy Control opt-out preference signal enabled, depending on your place of residence, we will automatically consider this as an opt-out request for the device and browser you use to access the website. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to the account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Except for Global Privacy Control, we do not recognize other Do Not Track signals that may be sent from your web browser or device.
  • Managing communication preferences. We may send you promotional emails. You can choose to no longer receive them at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, for example, regarding your account or orders you have placed.

If you reside in the UK or the European Economic Area, and subject to exceptions and limitations provided by local legislation, you can exercise the following rights in addition to the rights listed above:

  • Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
  • Withdrawal of consent: When we rely on your consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, the legality of processing based on your consent before its withdrawal will not be affected.

You can exercise these rights at the designated locations on the Services or by contacting us at the contact details provided below. To learn more about Shopify's use of your personal information and the rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/fr.

We will not penalize you for exercising any of these rights. We may need to verify your identity before we can process your requests, within the limits provided or authorized by applicable law. In accordance with applicable law, you may designate an authorized agent to request to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of the authorization you have given them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the timeframes provided by applicable law.

Complaints

If you wish to make a complaint regarding our processing of your personal information, please contact us at the contact details provided below. Depending on your place of residence, you may have the right to challenge our decision by contacting us at the contact details provided below, or by filing a complaint with the competent data protection authority in your region. For the EEA, you will find a list of supervisory authorities responsible for data protection here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses, or any equivalent contract issued by the competent UK authority, unless the data transfer is made to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy at any time, particularly to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide a review, in accordance with applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights you have, please call us at, email us at contact@plouf.fr, or contact us at 11 Rue d'Angleterre, Nice, 06000, FR. For the purposes of applicable data protection law, we are the data controller of your personal information.

Décoration de titre

Discover your new (super) swimwear!

Adopt the Floating swimsuit Child

1. PUT ON THE swimwear SWIMSUIT

- I put on the legs
- I stretch both arms back at the same time and put them through the sleeves
- I zip up and close the Velcro!

And we do the reverse to take it off ;) undo the Velcro and the zipper, pull the swimwear back to remove both arms at the same time and slide down to remove the legs!

2. MAKE SURE THE CHILD IS COMFORTABLE

- Before use, the swimwear is tight against the body
- After use, it will mold around the child's body and become more relaxed and comfortable.

3. THE FIRST USE OF THE swimwear

This is the most important step to reassure the child and introduce them to water. Details in this video.

- Enter the water with the child in your arms,
- Make sure they breathe calmly,
- Show them how to kick their legs and arms.
- Gently release them when they are ready.

4. SAFETY TIPS

- The child must always breathe calmly, the air in their lungs plays an essential role in buoyancy. The calmer and more controlled their breathing, the more naturally they will float.
- Always supervise them. Buoyancy is not a substitute for safety measures during swimming.

5. HOW TO MAINTAIN THE swimwear

- After each use, rinse the swimwear with clear water to remove chlorine or salt.
- If necessary, wash it with soapy water.
- Let it air dry, away from direct heat sources to preserve the buoyancy fibers.

❌ DO NOT USE A WASHING MACHINE OR DRYER which will damage the fiber and render the swimwear unusable.

6. NEED HELP?

If you have any questions or doubts regarding the use of your Floating swimsuit, do not hesitate to contact us via our chat, at the bottom left of the site. We will be delighted to assist you!

Enjoy the serenity of the Floating swimsuit Woman

1. Fitting and adjustment

  • Put on the swimwear, first by putting on the legs then passing the arms and finally, closing it with the zip.

  • Make sure the swimwear is well-fitted but not constricting.

2. Before entering the water

  • Check your comfort: you should feel comfortable and free in your movements.

  • Stay hydrated! It is important to drink water before going swimming.

3. Natural buoyancy

  • Enter the water slowly to get used to the temperature.

  • Test your buoyancy. You immediately feel the effect of the swimwear, which keeps you stably afloat.

4. Safety and comfort tips

  • Breathe calmly: the air in your lungs plays an essential role in buoyancy.
    The more you breathe slowly and control your breath, the more you will naturally float.
    This will allow you to stay relaxed in the water.

  • Always be accompanied. Buoyancy is not a substitute for water safety measures.

5. Maintenance of the swimwear

  • After each use, rinse your swimwear with clear water to remove chlorine or salt.

  • Let it air dry, away from direct heat sources to preserve the buoyancy fibers.

  • If necessary, wash it with soapy water.

  • DO NOT USE A WASHING MACHINE OR DRYER which will damage the swimwear and make it unusable

6. NEED HELP?

If you have any questions or concerns about using your Floating swimsuit, feel free to contact us via our chat at the bottom left of the site. We will be happy to assist you!

Perform with the Men's floating swim suit

1. Equipment and adjustment

Put on the suit starting with the legs, then pass your arms through and close the zipper.

Ensure the suit is well-fitted. It should offer complete freedom of movement while being snug enough to maximize buoyancy efficiency without compromise.

2. Before entering the water

Ensure you are perfectly comfortable in your movements. This suit is designed to offer you maximum freedom in the water, without discomfort.

Hydrate before diving. Good preparation is key to maintaining optimal performance in the water.

3. Integrated buoyancy technology

Test the buoyancy of the suit when you enter the water. You will immediately feel its effect: you will remain stable on the surface effortlessly.
It optimizes your position and allows you to fully concentrate on your movements.

4. Effortless performance

Breathe calmly and efficiently: the air in your lungs plays a key role in maximizing buoyancy. The better you control your breathing, the more you optimize your potential.

This suit helps you maintain your position and focus on what really matters: your performance in the water.

5. Suit maintenance

After each use, rinse the suit with clear water to remove chlorine or salt.

Let it air dry, away from any direct heat source, to preserve the flotation technology.

If necessary, hand wash it with soapy water.

Avoid the washing machine and dryer, as this could alter its performance.

6. Need help?

If you have any questions or concerns about your swim suit, contact us via our chat at the bottom left of the site. We are here to provide the necessary assistance to maximize your aquatic performance.

The comfort of a mat, the freedom of water

1. Indestructible & no inflation needed

Unfold it, enjoy.
No pump, no valve, no leaks: the FibreAir® technology ensures natural and durable buoyancy, ready to use.

2. Ultra-light, beach bag format

Goes everywhere, folds into a briefcase.
Compact and easy to carry, it accompanies you from the pool to the sea for spontaneous relaxation moments.

3. Integrated buoyancy technology

Test the buoyancy of the mat when you enter the water. You will immediately feel its effect: you float effortlessly on the surface. It adapts to all your favorite positions.
Fully focus on your pleasure.

4. Total comfort on the water

Its FibreAir® structure molds to the body for a gentle floating experience: sunbathe, read, or dream, it supports you effortlessly.

5. Maintenance

After each use, rinse the mat with clear water to remove chlorine or salt.

Let it air dry, with the white part facing down to let the remaining water drain. Keep away from any direct heat source to preserve the flotation technology.

If necessary, wash it by hand with soapy water.

Avoid the washing machine and dryer, as this could alter its performance.

6. Need help?

If you have any questions or concerns about your swim suit, contact us via our chat at the bottom left of the site. We are here to provide the necessary assistance to maximize your aquatic performance.